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Jira

How it works

The Jira provider connects to your Itop server and retrieve data through the Jira REST API.

architecture

Compatibility

This integration is (at least) compatible with Jira cloud

Requirements

You need to configure Open Tickets in order for resources (hosts and services) to receive a ticket number.

Our provider requires the following parameters:

ParameterExample of value
Addressxxxxx.atlassian.net
Rest Api Resource/rest/api/latest/
UsernameMyUser
PasswordMyPassword
Timeout60

Possibilities

As of now, the provider is able to retrieve the following objects from Jira:

  • Project
  • Priority
  • Assignee
  • Issue type