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Experience Monitoring installation checklist

This list shows the requirements needed for Centreon Experience Monitoring's features to run properly on a given site. (Bear in mind that some features may not be included in your license.)

User journeys/Synthetic monitoring (STM)​

There is nothing to install because Experience Monitoring connects to your application just like any regular user.

However, depending on the security level on your site, you may need to allow our IP addresses so that your anti-bot system does not block our probes.

List of IP addresses to whitelist

Our probes can query your site on ports 80 (HTTP) and 443 (HTTPS) or use the ICMP protocol. For most publicly accessible sites no configuration is required; however, in some cases firewalls or bot protections like Imperva or reCaptcha may automatically block our visits. Make sure these IP addresses are whitelisted:

  • 18.200.8.204
  • 34.241.126.134
  • 34.242.201.38
  • 34.243.127.23
  • 34.248.113.181
  • 34.250.75.1
  • 34.252.162.102
  • 34.255.79.251
  • 52.17.157.120
  • 52.18.157.52
  • 52.19.60.226
  • 52.30.194.126
  • 52.31.137.223
  • 52.48.148.3
  • 52.48.151.164
  • 52.50.31.122
  • 52.51.174.216
  • 52.208.14.10
  • 52.209.27.6
  • 52.210.233.251
  • 52.212.161.58
  • 52.214.41.253
  • 54.78.224.201
  • 54.154.70.169
  • 54.170.78.117
  • 54.170.157.253
  • 63.34.122.21
  • 63.34.67.195
  • 99.81.201.50
  • 176.34.232.22
  • 185.48.122.159

Real User Monitoring (RUM)​

Real User Monitoring installs like any marketing tag: by inserting a JavaScript tag into your site's HEAD element. For the full procedure and installation instructions, see Setting up RUM.

Digital sobriety​

Digital sobriety scores are calculated from STM and RUM data. If STM and RUM are properly installed and configured, no additional installation is required.

Business data (Google Analytics/Matomo)​

To correlate your business data with other Experience Monitoring data, you need to link your Google Analytics or Matomo account to Experience Monitoring.

In the Business data page:

  • The Journey and revenues tab contains data only if you have configured a user journey.

  • The Infrastructure cost/click tab contains data only if you have configured an agent collecting system data.

System data (host server health)​

To monitor the health of your host server, you need to install a system agent on it. Additional modules can be added depending on the level of detail you need or your license allows.

Network performance​

You don't need to do anything - data appears automatically on the Network data page.

Load tests​

To be able to run load tests, you just need to configure a user journey. You don't need to install anything extra.