GLPI
GLPI web services are no longer maintained, so we recommend that you use the Rest API version to benefit from the latest enhancements and features.
How it works​
The Glpi provider uses the webservice plugin of Glpi to retrieve data in order to open a ticket.
Compatibility​
This connector is (at least) compatible with the following Glpi versions:
- between 8.5 and 9.0
Requirements​
You need to configure Open Tickets in order for resources (hosts and services) to receive a ticket number.
Our provider requires the following parameters:
| Parameter | Example of value |
|---|---|
| Address | 192.168.0.6 |
| Username | centreon |
| Password | MyPassword |
| Path | /glpi/plugins/webservices/xmlrpc.php |
| Timeout | 60 |
Possibilities​
As of now, the provider is able to retrieve the following objects from Glpi:
- Entities
- Itil categories
- Groups
It will also fill the following parameters from a predefined list in Centreon. You can extend those lists inside the provider configuration since they are custom lists.
- Urgency
- Impact